Need to Cancel Your MyFitnessPal Subscription? Here’s How

So, you’ve been tracking your meals and workouts with MyFitnessPal, but maybe it’s time to hit pause on that Premium subscription. Whether it’s not fitting your lifestyle anymore or you’re just looking to save a few bucks, canceling your subscription is straightforward, and you might even be able to snag a refund. Let’s walk through the steps to cancel on any platform and what you need to know about getting your money back.

How to Cancel Your MyFitnessPal Subscription in Minutes

Canceling your MyFitnessPal Premium subscription is easier than you might think, but the steps depend on where you signed up – iOS, Android, or the website. You’ll need to act at least 24 hours before your renewal date to avoid the next billing charge. Here’s how to do it on each platform:

iOS

For iOS users, start by opening the Settings app on your iPhone or iPad. Tap your name at the top, then select Subscriptions. Locate MyFitnessPal in the list, tap it, and choose Cancel Subscription, confirming your choice. If the Subscriptions option isn’t visible, verify your Apple ID or contact Apple support at (800) 692-7753 for assistance.

Android

Android users can cancel by launching the Google Play Store app. Tap the menu icon, which appears as three lines in the top left, and navigate to Subscriptions. Find MyFitnessPal, select it, and tap Cancel Subscription at the bottom, following the prompts to complete the process. Make sure you’re using the Google account linked to your subscription to avoid confusion.

Web

If you subscribed via the website, log in to www.myfitnesspal.com. Navigate to My Home, click Premium, and select Subscription Settings in the top right corner. Switch the Auto-Renewal option from On to Off to stop the subscription. It’s a good idea to save a screenshot of the confirmation to avoid any issues later.

If you’re unsure which platform you used, check your bank statement or email receipts for clues. Acting fast is key – cancellations within 24 hours of renewal might not stop the next charge.

Can You Get a Refund for MyFitnessPal Premium?

Wondering if you can get your money back after canceling? The answer depends on where you subscribed, as MyFitnessPal doesn’t handle refunds directly for app store purchases. Here’s the breakdown:

• iOS Purchases: Apple manages all subscriptions made through the App Store. MyFitnessPal can’t access your payment details, so you’ll need to reach out to Apple for a refund. Call (800) 692-7753 or visit https://www.apple.com/support/ios/contact/. Apple’s refund policies vary, but they’re more likely to approve if you were charged unexpectedly or didn’t use the service.
• Android Purchases: Google handles Play Store subscriptions. To request a refund, visit https://support.google.com/googleplay/answer/2479637 or check your Play Store purchase history for a refund option. Refunds are typically granted within 48 hours of purchase, but Google may consider other cases, like billing errors.
• Web Purchases: For subscriptions made on myfitnesspal.com, contact MyFitnessPal’s support team directly. Email support@myfitnesspal.com or submit a request at https://myfitnesspal.zendesk.com/hc/en-us (look for “submit a request” in the top right). Be clear about why you’re seeking a refund, like an accidental charge, and include your account details.

Refunds aren’t guaranteed, but acting quickly and explaining your situation – like a double charge or unused subscription – can improve your chances. Keep records of your communication for follow-ups.

What Happens After You Cancel Your Subscription?

Once you cancel, you might be wondering what’s next. The good news? You won’t lose access to Premium features right away. MyFitnessPal lets you use all Premium perks, like meal planning or macro tracking, until the end of your current billing cycle. For example, if you cancel on the 10th but your subscription renews on the 20th, you’ll still enjoy Premium until the 20th – no extra cost.

After the billing cycle ends, your account reverts to the free version. You’ll still be able to log meals and workouts, but features like calorie goals by meal or advanced analytics will be locked. If you change your mind, you can resubscribe anytime through the same platform. Just make sure to check your email for a cancellation confirmation to avoid surprises.

Common Issues When Canceling and How to Fix Them

Canceling your MyFitnessPal subscription may not always go smoothly. Below are common problems users encounter and solutions to resolve them.

Unable to Locate the Subscription

If MyFitnessPal doesn’t appear in your iOS or Android subscription list, you might be signed into the wrong Apple ID or Google account. Verify by checking other accounts you use or searching your email for purchase receipts to identify the correct platform.

Missing the 24-Hour Cancellation Window

Canceling too close to the renewal date can result in a charge. If this happens, promptly contact support through Apple, Google, or MyFitnessPal. Explain your situation clearly, as they may grant a one-time refund.

No Cancellation Confirmation Email

After canceling, you should receive a confirmation email. If you don’t, log back into your account to ensure auto-renewal is disabled. For cancellations done via the web, take a screenshot of the “Off” setting for your records.

Charged Despite Canceling

Being charged after canceling typically indicates the cancellation didn’t process correctly. Reach out to support with your account details and evidence of cancellation, such as a screenshot or confirmation email.

Getting Further Assistance

If you encounter persistent issues, contact MyFitnessPal’s support team for help. Email them at support@myfitnesspal.com or submit a request through the Zendesk form at https://myfitnesspal.zendesk.com/hc/en-us. Response times may take one to two days, so patience is key.

Tips to Avoid Unexpected Charges with MyFitnessPal

Nobody likes a surprise charge on their card. Here’s how to stay ahead of unwanted MyFitnessPal bills:

1. Set a Reminder: Mark your renewal date on your calendar a few days in advance. This gives you time to cancel before the 24-hour cutoff.
2. Check Auto-Renewal Status: After canceling, log back into your platform (iOS, Android, or web) to confirm auto-renewal is off. Mistakes happen, so double-check.
3. Monitor Your Bank Statement: Keep an eye on your account for unexpected charges, especially around renewal time. If you spot one, contact support right away.
4. Use One Platform: Avoid subscribing on multiple platforms (like iOS and web) to prevent duplicate charges. Stick to one and track it.

A little prep goes a long way. For example, I once forgot to cancel a subscription and got hit with a charge – setting a quick phone reminder saved me the next time!

Why You Might Want to Keep Your MyFitnessPal Subscription

Before you cancel, consider if Premium still has value for you. MyFitnessPal’s Premium features can be a game-changer if you’re serious about your goals. The Meal Planner lets you map out your week’s meals in a snap, saving time at the grocery store. Tracking macros by meal helps fine-tune your diet, whether you’re cutting carbs or boosting protein. Plus, Priority Customer Support means faster help when you need it.

If you’re on the fence, try using these features for the rest of your billing cycle. You might find they’re worth keeping. Not sure? You can always pause and resubscribe later – no pressure.

ReciMe: Your Calorie Alternative to MyFitnessPal

We developed ReciMe to offer a vibrant, user-friendly alternative for those moving away from MyFitnessPal’s subscription model, focusing on seamless meal planning and recipe organization. ReciMe isn’t a standard calorie-counting app – it’s a recipe organizer that makes nutrition tracking intuitive and enjoyable. ReciMe allows you to save recipes from Instagram, TikTok, Pinterest, YouTube, Facebook, or scanned notes, automatically calculating their calories and macronutrients to simplify your kitchen routine.

The app serves as your culinary sidekick, consolidating recipes from your favorite platforms into a single, organized hub. ReciMe streamlines meal planning, generates smart grocery lists, and sparks creativity in the kitchen, making cooking effortless and fun. It’s the perfect solution for users seeking a less tedious, more inspiring way to manage meals while keeping nutrition goals in focus.

Why Choose ReciMe

• Hassle-Free Recipe Saving: Easily import recipes from Instagram, TikTok, Pinterest, YouTube, Facebook, or photos of notes, transforming them into clear, actionable formats.
• Recipe-Based Calorie Tracking: Save a recipe, and the app instantly calculates its calories and macronutrients, eliminating manual number-crunching.
• Smart Grocery Lists: Create shopping lists sorted by supermarket aisle or recipe for quick, efficient grocery trips.
• Seamless Meal Planning: Plan your week’s meals with ease, supporting healthier eating, time savings, and reduced food waste.
• Cross-Platform Convenience: Access ReciMe on iOS and Android, and via our Chrome extension for quick recipe saving.
• Free and Flexible Plans: The free version includes grocery lists, meal planning, and up to 8 recipe saves, while the Premium plan unlocks unlimited saves for avid cooks.
• Customizable Cookbooks: Organize recipes into personalized collections by diet, cuisine, or meal type for effortless access.

Just try it – you’ll love it:

Conclusion

Canceling your MyFitnessPal Premium subscription doesn’t have to be a hassle. Whether you’re using iOS, Android, or the website, a few quick steps can stop your subscription and potentially secure a refund if you act fast. By understanding the platform-specific processes and reaching out to the right support team, you can avoid unexpected charges and manage your account with confidence. If you’re on the fence about canceling, take a moment to explore Premium features like meal planning or macro tracking – you might find they’re still worth keeping. Ready to make a change? Follow the steps in this guide, check your settings, and take charge of your MyFitnessPal experience now.

Frequently Asked Questions