How to Cancel Lose It! App Subscription in 2025

If you’ve decided to cancel your Lose It! subscription, whether it’s the Premium version or a trial, you’re in the right place. This guide will explain everything you need to know about the cancellation process, including step-by-step instructions for iOS, Android, and the LoseIt.com website. In this article, we’ll break down how to manage your subscription, explain the different methods available, and address some common issues users encounter while canceling. Let’s dive into it.

Understanding Lose It! and Its Subscription Models

Before diving into the cancellation process, it’s important to understand the subscription model offered by Lose It!

Lose It! is a popular app designed to help users track their food intake, exercise, and overall health. It offers both free and premium subscriptions. While the free version gives you basic tracking tools, Lose It! Premium provides access to advanced features such as meal planning, additional insights, and personalized coaching.

If you’ve been using the app’s Premium features but no longer wish to continue, or if you want to cancel a trial subscription, the process is simple but depends on how you initially subscribed.

Step-by-Step Guide: How to Cancel Lose It! Subscription

Canceling your Lose It! subscription is easy, but the steps depend on the platform where you made the purchase. Below, we’ll walk you through how to cancel the app via Apple, Google Play, or LoseIt.com.

1. Cancelling Lose It! on iOS (Apple Devices)

If you subscribed to Lose It! via the Apple App Store, here’s how to cancel your subscription:

Steps to Cancel:

• Open the Settings app on your iPhone or iPad.
• Tap on your name at the top of the screen.
• Select Subscriptions.
• Find and tap on the Lose It! subscription.
• Tap Cancel Subscription. (If you don’t see this option, the subscription might already be canceled or expired.)

Once you’ve canceled, your Premium subscription will remain active until the end of the current billing cycle. Make sure to check that your subscription status has been updated correctly.

What if There’s No “Cancel” Option?

If you can’t find the “Cancel Subscription” button, it’s possible your subscription has already been canceled, or the cancelation process is blocked for some reason. If you continue to experience issues, contacting Apple support is the best next step.

2. Cancelling Lose It! on Android (Google Play)

If you subscribed through Google Play on your Android device, follow these steps to cancel:

Steps to Cancel:

• Open the Google Play Store app.
• Tap on the menu icon (three horizontal lines) in the top left corner.
• Select Subscriptions.
• Choose your Lose It! subscription from the list.
• Tap Cancel Subscription and follow the instructions.

Once canceled, your subscription will continue until the next billing date, but no new charges will be applied.

3. Cancelling Lose It! on LoseIt.com

For users who subscribed directly through the Lose It! website, the cancellation process is slightly different. Here’s how to cancel:

Steps to Cancel:

• Go to loseit.com on a web browser and log into your account.
• Click on the Settings gear icon located at the top-right of the page.
• Select Purchases from the sidebar.
• Click on Cancel Subscription.

If the cancelation button is missing, it’s a good idea to reach out to their support team for further assistance. It’s also a good practice to ensure you’re logged into the correct account where the subscription was originally purchased.

What to Do If You Can’t Find the Cancellation Option

In some cases, users have encountered issues with finding the cancellation option, especially when they’ve purchased through third-party services or switched devices. This can be frustrating, but there are several steps you can take to resolve the issue:

Check Your Bank or Credit Card Statement

If you’re unsure where you made the purchase or which platform you used to subscribe, the first step is to check your bank or credit card statement. The transaction description will typically provide some clues, such as:

• Apple/iTunes: The description might include terms like APPLE.COM/BILL or ITUNES.COM/BILL.
• Google Play: Look for a transaction with GOOGLE*LOSE IT or something similar.
• LoseIt.com: If you subscribed directly through LoseIt.com, the description may include LOSE IT! along with their website link.

By reviewing the transaction details, you can easily identify whether you subscribed via Apple, Google, or the Lose It! website, which will help you follow the correct cancellation steps.

Try a Different Device or Account

If you’ve recently changed devices or accounts (such as switching from iOS to Android), there’s a chance that the subscription is still tied to your old account or device. In this case:

• Sign in with the Correct Account: Make sure you’re logged into the correct account on your current device. If you purchased through Apple, ensure you’re using the same Apple ID. Similarly, for Google Play or LoseIt.com, sign in with the correct account that made the purchase.
• Switch Devices: If the cancellation option doesn’t show up on your current device, try using another device that might have the subscription linked to it.

Contact Support

If you’re still unable to locate the cancellation option, contacting Lose It! support is the next best step. While many users report difficulty getting in touch with support, you still have a few options to consider:

• Email Support: If you can find the support email address, send a detailed message explaining the issue. Make sure to include your account information and any relevant details about your subscription. If you purchased through a third-party service, mention that as well.
• Social Media Channels: If email support is slow or unresponsive, try reaching out via social media platforms such as Twitter, Instagram, or Facebook. Companies often respond quicker through these channels, especially when the inquiry is public.

Getting in touch with support will help you cancel your subscription or address any technical issues preventing you from doing so. If email responses are automated or unhelpful, persistence may be necessary. Some users have found success by escalating their concerns or posting publicly on social media.

By following these alternatives, you should be able to resolve any cancellation issues and stop unwanted charges from recurring.

Common Issues and How to Solve Them

While canceling your Lose It! subscription is usually straightforward, a few common problems may arise. Here are some of the issues you might face and how to solve them:

Missing Cancel Button

As mentioned by several users, the Cancel Subscription button might be missing, especially when trying to cancel through the website. In this case, email Lose It! support and ask them to help process the cancellation.

Subscription Still Active After Cancellation

In some instances, users report that their subscription remains active despite following the cancellation process. This can happen due to a delayed update on Apple’s or Google Play’s systems. Ensure that the subscription status is reflected correctly on your account before the next billing date.

Difficulty Reaching Support

Another common issue is contacting support. Some users report that the support email link on the website doesn’t work or that they can’t find a phone number for direct assistance. If you encounter this problem, try reaching out via social media platforms like Instagram, where the company is likely to respond more quickly.

No Option to Remove Payment Information

Some users also report difficulty in removing their payment details. Unfortunately, removing payment methods from your account might not be an option directly through the app or website. If you’re unable to do this, it may be necessary to reach out to customer support for assistance.

What Happens After You Cancel?

Once you’ve successfully canceled your subscription, you’ll still have access to Lose It! Premium features until the end of your current billing cycle. After that, your account will revert to the free version, and you will no longer be billed.

It’s worth noting that if you cancel during a free trial, you won’t be charged at the end of the trial period, and your Premium features will be removed immediately. However, you can still continue using the free version with limited features.

How to Get a Refund After Cancelling

If you accidentally paid for a subscription after canceling or if you are unsatisfied with the service, you might be eligible for a refund. Refund requests vary depending on the platform:

• Apple: Refund requests through Apple can be submitted through their official website or directly through your device. You can go to Apple’s website and navigate to Report a Problem to submit your request.
• Google Play: Similarly, if you subscribed through Google Play, you can visit the Google Play Help Center and request a refund through the Order History section.
• LoseIt.com: Refunds through LoseIt.com require direct contact with customer support. Provide your subscription details, and they’ll process your request.

Keep in mind that refund policies are generally subject to the platform’s terms, so it’s best to act quickly.

Can You Pause Your Subscription?

Lose It! doesn’t offer an option to pause your subscription. If you’re thinking about returning to the app later, the only solution is to cancel and then resubscribe when needed. While pausing is unavailable, canceling ensures you won’t be charged once your current cycle ends.

ReciMe: Your Simplified Solution

If you’ve found that Lose It! isn’t quite the fit for you, whether it’s due to its complexity or its focus on advanced features, we created ReciMe as a simpler alternative. ReciMe was designed for users who want an easy-to-use tool for tracking macronutrients without the need for complicated setups or in-depth health metrics, organizing recipes and planning meals. While Lose It! provides detailed tracking for calories and nutrients, ReciMe focuses on making the cooking and meal-planning experience more enjoyable, offering key features that streamline meal organization.

With ReciMe, you can easily save recipes, track the macronutrients (protein, carbs, fats), and organize your meals, all in a straightforward app that’s available for iOS, Android, and as a Chrome extension. Whether you want to save your favorite recipes from platforms like Instagram, Pinterest, or TikTok, or simply need a better way to plan your meals for the week, ReciMe offers a user-friendly experience that doesn’t require advanced knowledge of nutrition tracking.

Here’s how ReciMe makes tracking easier

• Automatic Macronutrient Calculation: Simply upload or save a recipe, and ReciMe will automatically calculate the calories, protein, carbs, and fats. You don’t have to manually input nutritional data or scan barcodes.
• Recipe Organization: Organize recipes into custom cookbooks and access them whenever you need, without the hassle of searching through multiple apps or links.
• Meal Planning: Plan your weekly meals by categorizing recipes into breakfast, lunch, and dinner. This helps you stay organized and focused on your cooking experience.
• Smart Grocery Lists: ReciMe automatically generates grocery lists based on your saved recipes. Ingredients are organized by supermarket aisle, making your shopping trips quicker and easier.
• Cross-Platform Syncing: ReciMe syncs seamlessly across all devices – iOS, Android, and Chrome extension – so you can access your recipes, meal plans, and shopping lists wherever you are.

We designed ReciMe to be the perfect solution for those who want to keep things simple and organized without getting bogged down in the details of complex tracking systems.

Just try it – you’ll love it:

Conclusion

Canceling your Lose It! subscription can be a straightforward process if you follow the correct steps based on where you made the purchase. Whether you’re using an Apple device, an Android device, or subscribed through LoseIt.com, the methods for cancellation are simple and effective. However, if you run into any issues, such as a missing cancel button or difficulty contacting support, there are alternative steps you can take to resolve the situation. Checking your bank statement, signing into the correct account, or reaching out through social media channels are useful ways to address any problems that may arise during the cancellation process.

After canceling, you’ll still have access to the Premium features until the end of your current billing cycle, and your account will revert to the free version afterward. If you’re unhappy with the service or mistakenly paid after canceling, don’t hesitate to request a refund through the platform used for your subscription. Remember, Lose It! doesn’t offer the option to pause subscriptions, so cancellation is the only way to prevent further charges.

If you’re looking for a simpler way to track your meals and macronutrients, consider giving ReciMe a try. With our straightforward design and features like automatic macronutrient calculation, recipe organization, and smart grocery lists, we provide a user-friendly alternative to Lose It! that doesn’t require a complex setup.

Frequently Asked Questions